Warranty Policy
The digital-account warranty principles MMO4TH recommends: login-failure scope, duration, conditions, and how to claim effectively.
MMO4TH does not sell directly and therefore does not provide product warranties itself. The content below describes reasonable warranty principles for digital accounts to help you understand your rights and how to claim. Detailed guide: digital-account warranty rights.
1. Warranty scope
Digital-account warranties usually cover login failures within a set period after handover: can’t log in, checkpoint/ban not caused by the buyer, item not as described.
2. Duration
The duration is published by each seller/shop (e.g. a number of days for login failures). Buyers should read it carefully before buying.
3. Conditions
- A continuous handover video as evidence.
- Claim within the window.
- The fault is not buyer-caused after receipt.
4. Resolution
Depending on policy, this may be a replacement account of equivalent value or a refund per the refund policy.
5. When warranty doesn’t apply
Buyer self-changes causing a ban; platform-policy violations; past the window; no handover evidence.
6. How to claim
Preserve the state and contact the seller/marketplace support with the order code + video + description. With escrow trades on MMOP2P, warranty rights are clearer because funds are held until the order completes.